Refund and Returns Policy
Last Updated: 7/23/2024
Thank you for choosing Ecupro-Finance. This Refund and Returns Policy applies to purchases made through our website or directly from Ecupro-Finance.
Refund Policy
We strive to ensure your satisfaction with the services provided by Ecupro-Finance. If you are not entirely satisfied with your purchase, we’re here to help.
- Consultation Services: Due to the nature of financial advice and consultancy, fees for consultations and advisory services are non-refundable once the service has been provided. However, if you are dissatisfied with the service provided, please contact us within 15 days of the service delivery date to discuss your concerns.
- Subscription Services: If you have subscribed to ongoing services, such as monthly financial planning or investment management, and wish to cancel your subscription, you may do so at any time. Refunds for unused portions of prepaid subscriptions will be prorated.
- Digital Products: Refunds are not available for digital products such as downloadable guides, templates, or reports once they have been accessed or downloaded.
Returns
As a financial services provider, we do not typically deal in physical goods that are subject to returns. However, if you have mistakenly made a payment or if there are billing discrepancies, please contact us immediately for assistance.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
- By email: [email protected]
- By visiting this page on our website: https://ecupro-finance.com/contact
- By phone number: +1 (480) 210-3814
We are committed to ensuring your satisfaction with Ecupro-Finance and will work with you to address any concerns regarding refunds or returns promptly and fairly.